This Privacy Policy explains how Pinkerton's Barbecue ("Pinkerton's BBQ," "we," "us," or "our") collects, uses, and protects information when you visit our website, place an order, request catering, or otherwise interact with us. By using our website, you agree to the practices described here.
Information We Collect
We collect information you provide directly to us, including:
- Contact details such as your name, email address, phone number, and mailing or event address when you sign up for our newsletter, request catering, or contact us.
- Order and event information such as event dates, guest counts, menu preferences, and related details when you submit a catering or pre-order request.
- Payment information processed through our third-party payment and ordering providers. We do not store full payment card numbers ourselves.
We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages viewed, and general location, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Process and fulfill catering requests, pre-orders, and other transactions.
- Send you marketing emails, promotions, and updates if you have opted in, which you can unsubscribe from at any time.
- Respond to your questions, requests, and feedback.
- Improve our website, menu, and services.
- Comply with legal obligations and protect our rights.
How We Share Your Information
We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our business, including:
- Email and marketing platforms that manage our newsletter and promotional communications.
- Catering and lead-management tools that handle event and catering requests.
- Online ordering and payment processors that handle transactions.
These providers are authorized to use your information only as necessary to provide services to us. We may also disclose information when required by law or to protect the safety, rights, or property of our guests, staff, or business.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences, understand how our site is used, and support marketing efforts. You can control cookies through your browser settings, though disabling them may affect how the site functions.
Your Choices
You may unsubscribe from marketing emails at any time using the link in any email we send. You may also contact us to request access to, correction of, or deletion of your personal information, subject to applicable law. Depending on where you live, you may have additional rights regarding your data.
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at [CONTACT EMAIL] or by mail at [BUSINESS MAILING ADDRESS].